Delete your data

You can ask us what we hold, and you can ask us to delete it. Send the request through the contact form. Deletion is not automated. We handle it after you ask.

Request deletion

In your message, identify the SellingIO account and connected store the request covers. Support handles the request after you send it.

The privacy policy is the source of truth for deletion requests and the data SellingIO processes.

Uninstalling is separate from deletion

Uninstalling the Shopify app, or disconnecting a channel, stops the sync and removes the channel connection. Order records already synced are retained. Deletion is requested through the support contact.

Follow Uninstall the Shopify app when you want to stop Shopify sync and remove that channel connection. Send a separate deletion request through support if you also want us to handle your data request.